CANCELLATION, RETURN AND EXCHANGE POLICY

Customer satisfaction is our top priority. We want every product you purchase to make you happy. However, in the rare instances where you are not satisfied, we are happy to assist you. Below you will find all the details regarding cancellation, return, and exchange processes.

Order Cancellation

If you wish to cancel orders that have not yet been shipped, simply contact us. Once your order status is checked, the cancellation process will be completed and a refund will be issued as soon as possible.

Return and Exchange Period

You can request a return or exchange within 14 business days of receiving the product. The product must be unused, undamaged, and in a resalable condition.

Return Process and Refund

Once we receive your returned order, the product's condition will be checked the same day, and your return will be processed. The refund will be issued by us on the same day.
The time it takes for the refund to appear in your account may vary depending on your bank.

How can you create a request?

For cancellation, return, or exchange requests, you can easily contact us using any of the following communication channels:

Your request will be reviewed as soon as possible, and you will be informed about the process.